Privacy Policy

Welcome to Falaq BD. We respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following information:

• Full name

• Mobile number

• Email address

• Shipping and billing address

• Order and payment details

• Technical data such as IP address, browser type, device information, cookies, and usage data

2. Purpose of Data Collection

Your information is collected and used to:

• Process and deliver your orders

• Communicate with you regarding orders, support, or inquiries

• Verify payments and prevent fraud

• Improve our website, products, and customer experience

• Send important updates, service notices, or promotional messages (where permitted)

3. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Your information is handled with strict confidentiality.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Data may only be shared with:

• Delivery and logistics partners for order fulfillment

• Payment gateways and financial institutions for secure transactions

• Legal or regulatory authorities when required by law

5. Cookies Policy

Our website may use cookies to enhance user experience and analyze site performance. You can control or disable cookies through your browser settings, but some features may not function properly as a result.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information

• Request deletion of your personal data from our system

• Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: falaqbdofficial@gmail.com
📞 Phone/WhatsApp: +8801748-089989
🌐 Website: www.falaqbd.com